Robotic process automation (RPA) is the fastest-growing segment of the enterprise software market. This technology, which automates business processes has had impressive growth of 63.1 percent in 2018, rising to a market value of $846 million, according to Gartner. CIO magazine points out that that COOs in the financial vertical led RPA adoption, recognizing — …
In Star Wars: The Empire Strikes Back, Luke Skywalker is rescued from the frozen wastes of Hoth after a near-fatal encounter, luckily to be returned to a medical facility filled with advanced robotics and futuristic technology that treat his wounds and quickly bring him back to health. Of course, that’s the stuff of science fiction …
1. Set and manage expectations: Quick wins are possible with RPA, but propelling RPA to run at scale is a different animal. Dave Kuder, a principal with Deloitte Consulting LLP, says that many RPA hiccups stem from poor expectations management. Bold claims about RPA from vendors and implementation consultants haven’t helped. That’s why it’s crucial …
More CIOs are turning to an emerging technology practice called robotic process automation (RPA) to streamline enterprise operations and reduce costs. With RPA, businesses can automate mundane rules-based business processes, enabling business users to devote more time to serving customers or other higher-value work. Others see RPA as a stopgap en route to intelligent automation …
A simple Google search shows countless “how to” articles and guides on using technology to drive change (341.000.000 results to be exact). But there is still some confusion about what people actually mean when they speak of “digital transformation”. Organisations often find themselves stuck, wondering where or how to get started. In its broadest definition, …
The crisis of the retail industry is known to us all. The traditional method of retail, as we knew it a decade ago, is now not applicable in the market. With the increasing complexity of every industry, retail is facing a challenge because of changing customer demands and growing requirements of high user satisfaction. Robotic …
Robotic Process Automation (RPA) technology, although a relatively new technology, has managed to gain a lot ofattention in the corporate world over the past couple of years. Business owners and CTOs alike are beginning to take notice. RPA technology allows a software robot to mimic human behavior. It can navigate enterprise software like ERP systems, FSM software, or service …
The intelligent process automation market research report is a cutting-edge research tool for assessing the worldwide market, indicating the development possibilities, and supporting strategic and key basic leadership. This report recognizes that in this rapidly creating and aggressive world, the most recent market data is fundamental, so as to screen execution and settle on vital …
Softbank has bet $300 million, with more to come, that robotic process automation (RPA) will be what brings artificial intelligence (AI) in the enterprise. (Photo by Tomohiro Ohsumi) GETTY Robotic Process Automation (or RPA) is one of the hottest areas in the enterprise technology sector these days, reaching $1.3 billion this year, says Gartner. According to the market …
When we think about the most impactful technologies in the last decade, one can argue that mobile and cloud have made the most impact on customer service (CS). The explosion of mobile phones was not just about a change in form-factor, but the emergence of the app economy has transformed expectations in the customer service …
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